Request deletion of your LedgerDesks account.

Email a deletion request

You can request deletion without signing in. Email theledgerdesks@gmail.com with the subject LedgerDesks account deletion request.

The email link opens your email app. You can also copy the displayed address into your email service.

Include:

• Your LedgerDesks username or account email.
• Your name and the company names associated with the account, if known.
• A clear statement that you want your account and associated personal information deleted.

Send from your registered email if you can. If you no longer have access to it, explain that and provide an address where we can reply. Do not include passwords, authenticator codes, payment card numbers or customer financial documents.

What happens next

We review the request, verify your identity and identify affected companies. We may need to arrange transfer of company administration before completing deletion. We reply using the verified contact method with the next steps and explain any information that must remain and why.

A request does not immediately disable your login or delete business records. Following verification and review, eligible personal login/profile information and credentials are deleted or anonymized, sessions are revoked and the account can no longer sign in. If you submitted a request in error, contact us promptly.

Company records that may be retained

Company invoices, recorded payments, journals, inventory movements and necessary audit history may need to remain for shared accounting integrity, security or legal obligations. Those company records are not erased merely because the user who created them leaves. Retention depends on the record and the business's applicable obligations; we communicate the specific retained data and reasons during review.

We also review backups and applicable service-provider copies. A temporary suspension or removal from a company is not a substitute for deleting or anonymizing eligible personal account information.

Before completion

Save unfinished tablet drafts to your company workspace and arrange any company-access handover you need. Do not place new business work in the account after support confirms deletion is being completed. Local draft/session keys are removed on sign-out; uninstalling the app alone does not delete your server account.

For corrections or requests about particular information rather than the whole login, email theledgerdesks@gmail.com and describe the information involved.